1. Introduction
Welcome to Thumbly! This Privacy Policy explains how Fuzzy Bear Studios LLC ("we," "us," or "our") collects, uses, shares, and protects information in relation to our website thumbly.ai (the "Site") and the AI thumbnail generation services we provide (collectively, the "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information in a few different ways to provide and improve our Service.
a) Information You Provide Directly:
- Account Information: When you create an account, we collect your email address.
- Contact Information: If you contact us directly via our support email ([email protected]), we will receive your email address and any other information you choose to provide in your message.
b) Information from Third-Party Services (Social Logins):
You can create an account and log in to our Service using third-party services like Google and X (formerly Twitter).
- Google Login: If you log in with Google, we will receive certain information from your Google account, such as your name, email address, and profile picture. The information we receive is dependent on your Google privacy settings.
- X (Twitter) Login: If you log in with X, we will receive certain information from your X account, such as your name, username, and profile picture. We may also request access to your email address associated with your X account, which requires your explicit permission.
We only use this information for authentication, creating your Thumbly account, and pre-filling your profile information.
c) Payment Information:
We use Stripe for payment processing. When you make a one-time payment to use our Service:
- You provide your payment information, such as your credit card number and billing address, directly to Stripe.
- We do not collect or store your full credit card information on our servers.
- We may receive transaction-related information from Stripe, such as the last four digits of your card, the expiration date, and your billing country, which we use for accounting, support, and transaction verification.
Stripe's use of your personal information is governed by their privacy policy, which you can review here: https://stripe.com/privacy.
d) Content You Generate:
- Inputs: We collect the text prompts, images, or other data you submit to our AI to generate thumbnails ("Inputs").
- Outputs: We collect the thumbnails generated by the Service ("Outputs").
We process and store your Inputs and Outputs to provide the Service to you, allow you to access your generation history, and improve the quality and safety of our AI models.
e) Automatically Collected Usage Data:
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- Log and Device Information: Your IP address, browser type, operating system, device information, and the date and time of your visit.
- Usage Data: The pages you visit on our Site, the time spent on those pages, the features you use, and other statistics.
- Cookies and Similar Technologies: We use cookies to operate and administer our Site, gather usage data, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: To create your account, generate thumbnails, process payments, and provide you with access to your content.
- To Manage Your Account: To authenticate you and prevent unauthorized access.
- To Communicate with You: To send you service-related announcements, respond to your inquiries, and provide customer support. We may also send you marketing communications, which you can opt-out of at any time.
- To Improve Our Service: To analyze usage patterns, troubleshoot issues, and enhance the functionality, quality, and safety of our AI and user experience.
- For Security and Fraud Prevention: To protect the security of our Service, our users, and to prevent fraudulent transactions.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third-party service providers and partners who help us operate our business, but only for the purposes described in this policy.
- Payment Processors: We share transaction information with Stripe to process your payments.
- Authentication Providers: We share information with Google and X for account authentication as described above.
- Cloud Hosting and Infrastructure Providers: We use third-party services (e.g., AWS, Google Cloud, Vercel) to host our application and store data.
- Analytics Providers: We may share usage data with analytics partners to help us understand how our Service is being used.
- Legal and Law Enforcement: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. We use industry-standard practices like HTTPS (SSL) to encrypt data in transit. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your account and associated data by contacting us.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Access: The right to access the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate personal information.
- Deletion: The right to request the deletion of your personal information.
- Opt-out of Communications: You can opt-out of receiving marketing emails from us by clicking the "unsubscribe" link in the email.
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our Service is not directed to individuals under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: